Privacy Policy

Introduction

Welcome to Morbhagwan.in. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

By using the Morbhagwan.in app, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.

1. INFORMATION WE COLLECT

1.1 Personal Information

We may collect the following personal information when you use our app:

• Name and Contact Details: Your full name, email address, and phone number
• Profile Information: Username, profile picture
• Location Data: Your geographical location (with your permission)
• Device Information: Device model, operating system version, unique device identifiers
• Authentication Data: Login credentials and account security information

1.2 Usage Data

We automatically collect certain information when you use our app:

• App Usage Patterns: Features accessed, time spent on app, navigation patterns
• Log Data: IP address, browser type, access times, pages viewed
• Crash Reports: Technical diagnostic data when the app encounters errors
• Analytics Data: User interaction data to improve app performance

1.3 Permissions We Request

Our app may request the following permissions:

• Camera: To Capture photos for profile pictures (optional)
• Storage: To save images and downloaded content locally
• Location: To provide location-based search and services (optional)
• Internet Access: To access online content, sync data, and receive updates
• Notifications: To send you important updates and reminders
• Microphone: For voice-based features (if applicable, optional)

You can manage these permissions in your device settings at any time.

2. HOW WE USE YOUR INFORMATION

We use the collected information for the following purposes:

2.1 Service Provision

• To create and manage your user account
• To provide personalized spiritual content and recommendations
• To process your transactions and subscriptions
• To enable app features and functionality
• To provide customer support and respond to inquiries

2.2 Communication

• To send you service-related notifications
• To inform you about app updates and new features
• To send promotional offers and newsletters (with your consent)
• To communicate important policy changes

2.3 Improvement and Analytics

• To analyze usage patterns and improve user experience
• To conduct research and development for new features
• To detect, prevent, and address technical issues
• To monitor and analyze app performance

2.4 Legal and Security

• To comply with legal obligations and regulations
• To protect against fraud, unauthorized access, and security threats
• To enforce our Terms and Conditions
• To resolve disputes and protect our legal rights

3. DATA SHARING AND DISCLOSURE

We respect your privacy and do not sell your personal information to third parties. However, we may share your data in the following circumstances:

3.1 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Analytics and app performance monitoring
• Email and notification services
• Customer support services

These providers are contractually bound to protect your data and use it only for specified purposes.

3.2 Legal Requirements

We may disclose your information if required to:

• Comply with applicable laws, regulations, or legal processes
• Respond to government requests or court orders
• Protect our rights, property, or safety
• Investigate potential violations of our Terms and Conditions
• Prevent fraud or security threats

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and the choices you may have.

3.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. DATA SECURITY

We implement robust security measures to protect your personal information:

4.1 Technical Safeguards

• Encryption: All data transmission is secured using SSL/TLS encryption
• Secure Servers: Data stored on secure servers with firewalls and intrusion detection
• Access Controls: Strict authentication and authorization protocols
• Regular Audits: Periodic security assessments and vulnerability testing

4.2 Organizational Safeguards

• Limited employee access to personal data on a need-to-know basis
• Employee training on data protection and privacy practices
• Confidentiality agreements with all personnel handling user data
• Incident response procedures for data breaches

4.3 Data Backup

• Regular automated backups to prevent data loss
• Secure backup storage with encryption
• Disaster recovery procedures in place

5. DATA RETENTION

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

• Active Accounts: Data retained while your account is active
• Inactive Accounts: Data may be retained for up to 12 months after last activity
• Legal Requirements: Some data may be retained longer to comply with legal obligations
• Deleted Accounts: Most data deleted within 30 days of account deletion request

You can request deletion of your data at any time by following our Data Deletion Policy.

6. YOUR RIGHTS AND CHOICES

You have the following rights regarding your personal data:

6.1 Access and Portability

• Request a copy of your personal data
• Download your data in a machine-readable format

6.2 Correction and Update

• Correct inaccurate or incomplete information
• Update your profile information at any time

6.3 Deletion

• Request deletion of your personal data
• Delete your account permanently

6.4 Opt-Out Rights

• Unsubscribe from marketing emails
• Disable push notifications
• Withdraw consent for optional permissions

6.5 Restriction and Objection

• Restrict processing of your data in certain circumstances
• Object to data processing for direct marketing purposes

7. CHILDREN'S PRIVACY

Morbhagwan.in is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@morbhagwan.in. We will take steps to delete such information from our systems.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance user experience:

8.1 Types of Cookies

• Essential Cookies: Necessary for app functionality
• Analytics Cookies: Help us understand user behavior and improve services
• Preference Cookies: Remember your settings and preferences
• Advertising Cookies: Deliver relevant advertisements (with your consent)

8.2 Managing Cookies

You can control cookie preferences through your device settings. Disabling certain cookies may affect app functionality.

9. THIRD-PARTY LINKS AND SERVICES

Our app may contain links to third-party websites, plugins, or services that are not operated by us. We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party services before providing them with your information.

Third-Party Services We May Use:

• Google Analytics for app analytics
• Firebase for authentication and cloud services
• Payment gateway providers for transaction processing
• Social media platforms for sharing features
• Location Service provider to fetch location to fill forms

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We ensure that such transfers comply with applicable laws and implement appropriate safeguards, including:

• Standard contractual clauses
• Adequacy decisions by regulatory authorities
• Your explicit consent where required

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

To exercise these rights, contact us at support@morbhagwan.in

Note: Our services are currently available only in Chhattisgarh, India. However, we have included these rights for transparency and in anticipation of future expansion.

12. EUROPEAN PRIVACY RIGHTS (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authority

Note: Our services are currently available only in Chhattisgarh, India. However, we have included these rights for transparency and in anticipation of future expansion.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

How We Notify You:

• Email notification to registered users
• In-app notification
• Notice on our website
• Updated "Last Updated" date at the top of this policy

Your continued use of the app after changes constitutes acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. DATA BREACH NOTIFICATION

In the event of a data breach that affects your personal information, we will:

• Notify affected users within 72 hours of discovering the breach
• Provide details about the nature of the breach
• Inform you of steps we are taking to address the breach
• Advise you on protective measures you can take
• Notify relevant regulatory authorities as required by law

15. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: support@morbhagwan.in
• Website: https://morbhagwan.in
• Address: Morbhagwan.in, Raipur, Chhattisgarh, India
• Response Time: Within 48 hours for privacy-related inquiries

For data deletion requests, please email: support@morbhagwan.in

16. CONSENT

By using the Morbhagwan.in mobile application, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

If you do not agree with this Privacy Policy, please do not use our app.